My client has not received her retroactive payment. I have been trying to reach a representative at the Social Security office in San Francisco. ( I will not state which one so that I do not embarrass anyone there.) I kept calling the general number but they did not answer their phones. My client and I left phone messages for the claims representative working on her case, but she did not return our calls. I could have written or faxed and maybe I would have received a response at some unknown point in the future. I could have called the 1-800 customer service number. With all due respect to the Social Security Administration (“SSA”), I know I would not have received a satisfactory response from calling that number.
I decided upon an “old school” method to reach someone human at the SSA; I went there in person. Other people had the same idea. I guess they could not get through on the phone either. I learned that there was no particular reason why the case was being delayed. A supervisor approved the payment on the spot. Perhaps it will take a few more weeks for client to receive her money but it is far shorter than it would be if I had written in and was waiting for a response.
I wonder how attorneys at national firms are able to represent claimants effectively. Despite the existence of amazing technology, I have learned that it sometimes takes a personal inquiry to obtain a result.
At the Law Office of Geri N. Kahn we have been helping clients get faster social security disability hearings for more than 30 years. Today we are going to share some tips with you that may help you expedite your case. It is a long wait to apply and receive